Computers, printers & devices
Laptops, printers, new device setup and everyday office technology.
Not every business needs ongoing managed IT support. Sometimes you simply want a reliable IT company you can call when you need help.
No contract. No pressure. Just support.
Your business might already manage most things yourself, or simply not need enough support to justify an ongoing service. That's absolutely fine — Ad-hoc IT Support gives you somewhere to turn when you do need assistance, without paying for support you don't need.
Ad-hoc support isn't only for when something breaks.
Laptops, printers, new device setup and everyday office technology.
Email problems and the wider Microsoft 365 toolkit your team relies on.
Getting people set up properly, and access removed when it's no longer needed.
Troubleshooting connectivity issues wherever your team is working from.
Sorting backup issues and talking through anything that's worrying you.
Considering new computers, new software, or a proposal you're not sure about.
Many issues can be resolved remotely — often the quickest way to get someone working again. When hands-on attention is needed, on-site support can be arranged too.
Choosing ad-hoc support doesn't mean starting from scratch every time. We still get to know your business and build understanding of your technology over time.
You might not need fully managed IT, but that doesn't mean your technology has to be completely reactive. GWB Tec Protect provides business-grade device protection, with proactive monitoring available through Protect Plus.
Explore GWB Tec Protect →Worth considering if technology is taking up too much of someone's time, or the business is growing and needs more structured support. No pressure to change if ad-hoc continues to work.
Explore Managed IT →No. That's the point of Ad-hoc IT Support. You contact us when you need assistance.
Yes. Tell us what's happening and we'll let you know whether it's something we can assist with.
Yes. This works well for businesses that don't need fully managed support but still want better device protection or monitoring.
Absolutely. Ad-hoc support isn't limited to troubleshooting.
You don't need a contract. You don't need to know what's wrong. Tell us what's happening or what you're trying to achieve and we'll take it from there.
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